Khawla Hadi Atiwi and Salem Awad Hadi (2018) “Evaluating performance by using the ABC model improves municipal services”, Journal of Madenat Alelem University College, 10(2), pp. 252-270. Available at: https://journal.mauc.edu.iq/index.php/JMAUC/article/view/41 (Accessed: 3May2024).